Your personal data.

Who is responsible

SARL Domaine de Rochebonne, Fief de Cablanc, 17320 Saint-Just-Luzac, is the controller of the processing described here. Contact: info@domainederochebonne.com.

What we collect, and why

• Contact and quote forms: name, email, phone number, dates, number of people, message. To reply to you and prepare a quote (pre-contractual measures). Kept for 3 years after our last exchange.
• Bookings: your contact details, your dates and your payment, to perform the rental contract. Booking and payment take place on the secure page of our booking software, which acts on our behalf. Accounting records are kept for 10 years (legal obligation).
• Audience measurement and advertising: only with your consent, given or refused in the cookie banner (Google Analytics, Google Ads, Meta). Your choice is kept for a limited period and can be changed at any time.

Who receives your data

Only ourselves and our technical processors: the website host (Netlify), our booking and payment software, our email service (Google Workspace) and, if you agree, Google’s and Meta’s measurement and advertising tools. Some of them are located outside the European Union; transfers are covered by the European Commission’s standard contractual clauses or the EU–US Data Privacy Framework. We never sell your data.

Your rights

You can ask to access, rectify or erase your data, to receive it in a portable format, to restrict its processing or to object to it, by writing to info@domainederochebonne.com. You can also lodge a complaint with the CNIL, the French data protection authority (cnil.fr).

Cookies

Measurement and advertising cookies are only set once you have given your consent, collected through the CookieYes banner. You can change your mind at any time with the “Manage cookies” link at the bottom of every page. Strictly necessary cookies (to remember your choice) do not require consent.